Emergency calls

(Facebook/E-Comm911)

Mixed-up coffee orders, messy roommates top E-Comm’s 911 nuisance calls

E-Comm handles 99 per cent of B.C.’s 9-1-1 calls and urges the public to call for emergencies only

(Facebook/E-Comm911)
It’ll be at least another day before ambulances will bring emergency patients to Saanich Peninsula Hospital in Central Saanich, as staff shortages continue. (Black Press Media file photo)

Saanich Peninsula Hospital extends ambulance diversion to VGH and RJH

Pandemic-caused staff shortages see ER transportation diversion extended to Wednesday noon

It’ll be at least another day before ambulances will bring emergency patients to Saanich Peninsula Hospital in Central Saanich, as staff shortages continue. (Black Press Media file photo)
Saanich Peninsula Hospital is diverting ambulances to Victoria General Hospital due to critical staffing. (Black Press Media file photo)

Saanich Peninsula Hospital diverts ambulances to VGH due to critical staffing

Diversion began on Dec. 30 to Victoria General Hospital’s emergency department

Saanich Peninsula Hospital is diverting ambulances to Victoria General Hospital due to critical staffing. (Black Press Media file photo)
(PQB News file photo)

Thanksgiving long weekend phone delays plague B.C. ambulance service response

E-Comms 9-1-1 says the extended wait period a result of call transferring delays

(PQB News file photo)
The back of a BC Emergency Health Services ground ambulance. (PQB News file photo)
The back of a BC Emergency Health Services ground ambulance. (PQB News file photo)
Troy Clifford, president of president of the Ambulance Paramedics Of BC hopes recently announced changes help restore province’s “renowned ambulance service.” (Black Press Media File)

‘Nobody should have to wait for an ambulance’ — paramedic union president

Island communities to see improved ambulance service

Troy Clifford, president of president of the Ambulance Paramedics Of BC hopes recently announced changes help restore province’s “renowned ambulance service.” (Black Press Media File)
The calls to 911 on the Island between June 26 and 28 were much higher, largely due to the heatwave, according to service provider E-Comm 9-1-1. (Photo by Pexels)

Vancouver Island 911 calls jump nearly 60% during hottest days

From Saturday to Monday, more than 1,900 calls responded to by 911 dispatchers

The calls to 911 on the Island between June 26 and 28 were much higher, largely due to the heatwave, according to service provider E-Comm 9-1-1. (Photo by Pexels)
Sooke is one of eight RCMP-serviced municipalities in the southern Vancouver Island being asked by the province to start paying the bills for E-Comm’s police dispatch service by 2022. (File - E-Comm 911)

Sooke taxpayers face $300,000 bill for police dispatching

Mayor says service should be a federal and provincial government responsibility

Sooke is one of eight RCMP-serviced municipalities in the southern Vancouver Island being asked by the province to start paying the bills for E-Comm’s police dispatch service by 2022. (File - E-Comm 911)
Emergency Health Services say they received a 911 call June 1 at 3:35 p.m. from a woman who had fallen but was in stable condition at Metrotown SkyTrain station. (Ambulance Paramedics of B.C.)

Ambulance response times in question after B.C. woman waits 1 hour with broken hip

Union president Troy Clifford says B.C.’s poorly managed paramedic staffing system is to blame

Emergency Health Services say they received a 911 call June 1 at 3:35 p.m. from a woman who had fallen but was in stable condition at Metrotown SkyTrain station. (Ambulance Paramedics of B.C.)
View Royal Fire Rescue has been concerned about alcohol consumption and safety issues at Thetis Lake Regional Park for decades, says View Royal Fire Chief Paul Hurst. (Black Press Media file photo)

View Royal mulling options to curb cliff jumping at Thetis Lake Park

Staff propose bylaw to charge for cliff jumping rescues, but mayor unconvinced

View Royal Fire Rescue has been concerned about alcohol consumption and safety issues at Thetis Lake Regional Park for decades, says View Royal Fire Chief Paul Hurst. (Black Press Media file photo)
Ready to do battle. Sooke Fire Rescue firefighters prepare to practice search and rescue techniques at a local home slated for demolition in March 2021. (Sooke Fire Rescue photo)

Sooke’s volunteer fire department faces firefighter retention challenges

Eleven firefighters have left the department in the last two years

Ready to do battle. Sooke Fire Rescue firefighters prepare to practice search and rescue techniques at a local home slated for demolition in March 2021. (Sooke Fire Rescue photo)
Langford Fire Rescue (Black Press Media file photo)

Langford looks to strike out on its own for emergency fire dispatch services

Mayor Stew Young says the city is large enough to negotiate solo

Langford Fire Rescue (Black Press Media file photo)
The Capital Regional District’s Langford-based fire dispatch could be dissolved by the end of the year, replaced by a larger dispatcher in Saanich or Surrey. (Black Press Media file photo)

Langford-based CRD Fire Dispatch could see its last call this year

$1 million in mandatory upgrades too expensive for local municipalities, says Langford mayor

The Capital Regional District’s Langford-based fire dispatch could be dissolved by the end of the year, replaced by a larger dispatcher in Saanich or Surrey. (Black Press Media file photo)
Rescuers assist boaters in distress off Rocky Point in Nanaimo on Friday, April 23. (Photo courtesy Ricarda Brusegard)

Rescuers come to the aid of boaters in distress off Nanaimo’s Neck Point

RCMP, Port of Nanaimo, coast guard, research vessel respond to mayday call

Rescuers assist boaters in distress off Rocky Point in Nanaimo on Friday, April 23. (Photo courtesy Ricarda Brusegard)
Ambulance crews have been busy with a record number of emergency overdose calls this Wednesday, April 21. (BC Emergency Health Services)

B.C. paramedics responded to a record 138 overdose calls in a single day

Wednesday’s calls included 48 in the Vancouver Coastal Health region and 51 in Fraser Health

Ambulance crews have been busy with a record number of emergency overdose calls this Wednesday, April 21. (BC Emergency Health Services)
Hands-only CRP has been proven to be far more effective than mouth-to-mouth and is far safer during the COVID-19 pandemic, says Leon Baranowski, B.C. Emergency Health Services paramedic practice leader. (BCEHS stock photo)

CPR during COVID-19: How to save someone’s life without risking your own

Paramedics share tips after civilians perform safe CPR on cardiac arrest patient in B.C. park

Hands-only CRP has been proven to be far more effective than mouth-to-mouth and is far safer during the COVID-19 pandemic, says Leon Baranowski, B.C. Emergency Health Services paramedic practice leader. (BCEHS stock photo)
There were 164 more overdose calls in Greater Victoria in 2020 than in 2019. (Black Press Media file photo)

Greater Victoria sees increase in overdose calls in 2020

Official says most deaths are in the suburbs, in garages and bedrooms

There were 164 more overdose calls in Greater Victoria in 2020 than in 2019. (Black Press Media file photo)
BC Ambulance Services reassures people that the service is well staffed and ready to respond. Photo by Don Bodger

BC Ambulance assures the Island community they’re ‘fully staffed’

‘Paramedics are not limited to a geographical area.’ — BCEHS

BC Ambulance Services reassures people that the service is well staffed and ready to respond. Photo by Don Bodger
The Port McNeill hospital will be diverting emergency room patients to Port Hardy on Halloween weekend, says healthcare worker. (North Island Gazette file photo)
The Port McNeill hospital will be diverting emergency room patients to Port Hardy on Halloween weekend, says healthcare worker. (North Island Gazette file photo)
Emergency crews are responding to a crash in Cobble Hill nearby Fisher Road and the Trans-Canada Highway. (Photo by Colby Perkins)

UPDATED: RCMP investigating serious crash in Cobble Hill

Emergency crews shut down intersection of the Trans-Canada Highway and Fisher Road

Emergency crews are responding to a crash in Cobble Hill nearby Fisher Road and the Trans-Canada Highway. (Photo by Colby Perkins)